Community Association Administrative Assistant
Job Description
Are you a detail-oriented professional who loves problem-solving and helping people? We are seeking a dedicated Community Association Administrative Assistant to join a local team.
The purpose of this position is to assist the Community Association Managers and General Manager in the day-to-day business of managing community associations. You will serve as the "face" of their office, providing essential front-line customer service to their HOA clients and ensuring their neighborhoods run smoothly.
Your day will be a mix of administrative precision and active community support.
Responsibilities include:
- Client Relations: Answer incoming phone calls, assist walk-in clients, and manage initial inquiries.
- Operational Support: Request and obtain vendor quotes, follow up on outstanding work orders, and maintain updated insurance certificates for all contractors.
- On-Site Tasks: Conduct routine property inspections, ticket vehicles when necessary, and run local errands (picking up signs, dropping off payments).
- Communications: Prepare and distribute community newsletters/flyers, and send welcome packets to new homeowners and board members.
- Data Management: Scan and save documents electronically and report city ordinance violations to the appropriate personnel.
- Teamwork: Complete special projects and provide general office coverage to support your colleagues.
Hours: Monday through Thursday, 8:00 a.m. - 5:00 p.m. and Friday, 8:00 a.m. - 12:00 p.m.
$16.00/hour
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Job Requirements
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Organization: Ability to juggle multiple tasks and follow up on long-term projects without letting things slip through the cracks.
- Tech-Savvy: Proficiency in scanning, electronic filing, and basic office software (Word, Excel, Email).
- Mobility: A valid driver’s license and reliable transportation are required for site visits and errands.
- Problem-Solving: The ability to handle issues independently and know exactly when to escalate a matter to the General Manager.
Additional Information
- Elect-to-hire position for right candidate with potential for promotion to Assistant Community Manager role.
- $16.00/hour.
- Monday through Thursday, 8:00 a.m. - 5:00 p.m. and Friday, 8:00 a.m. - 12:00 p.m.
- Must pass background check and pre-employment drug screening.