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Customer Service/Call Center Representative

Greenville, NC 27858

Posted: 02/19/2024 Employment Type: Temporary Industry: Customer Service

Job Description

We are looking for a customer service call center representative with experience in a corporate setting. The ideal candidate will have prior experience in a customer service call center that is high performance, customer-focused, team environment.

Responsibilities:

  • Answer inbound calls from customers and resolve their issues in a timely and efficient manner.
  • Escalate complex issues to the appropriate level of support.
  • Provide excellent customer service, both verbally and in writing.
  • Build relationships with customers and maintain a positive attitude.
  • Follow company policies and procedures determining the most effective resolution to customer accounts.

 

Job Requirements

Candidates should have a minimum of (2) years previous consistent call center/CSR experience for consideration. 

Qualifications:

  • High school diploma or equivalent.
  • 2 years of experience in customer service in a corporate setting.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills.
  • Ability to work independently and as part of a team.

Additional Information

This is a temporary position with the potential of becoming elect-to-hire.   

Candidates should have a minimum of (2) years previous consistent call center/CSR experience for consideration. 

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About Greenville, NC

Explore exciting job opportunities in and around Greenville, North Carolina, where endless growth possibilities await! Nestled in the heart of Eastern North Carolina, Greenville boasts a charming blend of Southern hospitality and vibrant culture. From the stunning scenery of the River Park North and the artistic flair of the Greenville Museum of Art to the delicious Eastern-style BBQ and lively events at the Dowdy-Ficklen Stadium, this area has something for everyone. Consider launching your career here and be part of a community that values innovation, career advancement, and quality of life. Start your job search today and unlock a world of possibilities in Greenville, NC!