We are looking for a customer service call center representative with experience in a corporate setting. The ideal candidate will have prior experience in a customer service call center that is high performance, customer-focused, team environment.

Responsibilities:

• Answer inbound calls from customers and resolve their issues in a timely and efficient manner.
• Escalate complex issues to the appropriate level of support.
• Provide excellent customer service, both verbally and in writing.
• Build relationships with customers and maintain a positive attitude.
• Follow company policies and procedures determining the most effective resolution to customer accounts.

Candidates should have a minimum of (2) years previous consistent call center/CSR experience for consideration. 

Qualifications:

• High school diploma or equivalent.
• 2 years of experience in customer service in a corporate setting.
• Excellent communication skills, both verbal and written.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.