Multiple-office law firm has a direct-hire opportunity for an Intake Specialist who will conduct in-depth consultations with potential clients either over the phone or in person to determine legal needs and and initiate the case process. Person will ensure that all intake legal documents are properly executed and will also assist clients with information relating to their intake and case process and opening client files and entering client notes.     Could also initiate phone calls to potential clients.    Person will assist with other duties as required.   

Exceptional communication skills– both oral and written

Ability to ask questions tactfully and with empathy to determine potential client’s needs.

Attention to detail.

Software proficiency with Microsoft Office and ability to learn other software programs.

Ability to handle high volume of phone calls professionally