Seeking candidates for a full-time Medial Assistant Manager of Medical Assistant Team including the Lead Medical Assistant for a medical speciality office in Greenville, NC.

The main duties will include participation in clinical days (M,W,F), patient care in clinic, and preoperative care for surgery patients (health history forms, scheduling, and post op follow-up care).

You will find detailed information in the duties posted below. If you're someone who has experience maintaining staff by recruiting, selecting, orienting, and training employees, then please apply! Problem solvers who can create a positive environment for a cohesive team are our ideal candidates. We are looking for someone who possesses great patient satisfaction skills, reliable attendance and has history of a stellar work performance as well as an ability to work with a team to help aid in patient care.

Pay will be based on experience, $19.00/hour+ 

Schedule: Monday-Friday; Monday Evenings, One Full Weekend a Month with Off Days in the Week

(FLEXIBILITY IS NEEDED, clinical rotation start and end times can vary)

Administrative Duties:

• Managing office telephone systems, including answering calls and returning messages
• Scheduling patient appointments and maintaining communication to confirm future appointments.
• Documenting patients' medical information, including medical history and health insurance information.
• Performing data entry tasks to document patient records within facility databases and maintaining patient files.
• Coordinating daily office activities, greeting patients, and checking patients in and out for their appointments
• Performs thorough preoperative patient assessment required for outpatient surgery.
• Must lead a team of 8 or more medical assistance for 5 providers.
• Responsible for all administrative tasks assigned by the provider. Must be efficient to delegate some tasks and responsible for completion of overall team goals.
• Recruit, orientate and train all new team members with a thorough training regimen that you will create.
• Screen and onboard volunteers and interns. 
• Audit and monitor the skill sets of the medical assistants, processes and completing process improvement as identified in the audits and monitoring.
• Oversee all HIPAA and OSHA activities with the assigned officers.
• Proficient at EHR systems used (AdvancedMD, EPIC, etc) and train team members on all changes in systems.
• Create and manage the monthly staff schedule and approve timesheets bi-weekly.
• Be the first person on call for team member call outs and manage their attendance performance.
• Responsible for any corrective action for team members.
• Plan and deliver objectives, training and discussion in staff meetings.
• Provide end of month reports to administrator based on clinical statistics.
• All other duties as assigned.

Clinical Duties:

• Recording patients' vital signs, documenting physicians' notes and changes in medical conditions.
• Proficient at drawing blood and lipid samples and submitting for laboratory analysis.
• Taking tissue and fluid samples and submitting for laboratory analysis.
• Performing routine care to patients, such as wound care, x-ray views, injections, and casting as needed.
• Highly proficient at dictation and note documentation with excellent typing skills.
• Providing compassionate patient support and care, attention, and assistance during office visits.
• Manage all medical assistants on the tasks listed here.
• All other duties as assigned.

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• Education: Accredited Medical Assistant Program
• Experience: Preferred 10 years as Medical Assistant; 2 years as a Manager (6 years of lead can be substituted for some management experience)
• License: Certified Medical Assistant, BLS (CPR)
• Must Have Clinical Skills: Phlebotomy
• Nice to Have Clinical Skills: Casting of the Lower Extremity