Medical Front Desk Associate | Not Entry Level

Greenville, NC 27858

Posted: 11/20/2023 Industry: Healthcare Pay Rate: BOE

Job Description

We are looking for articulate and professional candidates to join the teams of two local medical specialist offices.  These positions will involve checking patients in and out, scheduling follow up appointments, documenting patients’ information, handling payments for services, and performing other front desk/reception tasks as required.
Schedule: Full-time hours. Monday- Friday, 8:00am-5:00pm at start, but could change to a rotating schedule of 7:30 a.m. - 4:30 p.m. one week and then 8:15 a.m. - close.  Hours may vary.
Job Requirements: 
  • Minimum of 2 years prior experience in a medical front desk role.
  • Experience working with Electronic Medical Records.
  • Excellent computer skills
  • High School Diploma or equivalent, Associates Degree preferred.

Job Requirements

Must have the ability to work on a rotating Saturday schedule for one of the offices we are working with. 

Pre-employment CBC and drug screen will be part of the hiring process

Additional Information

Key Job Responsibilities:
1Demonstrates acceptable level of service / excellence behaviors.
  1. Consistently meets and exceeds patient/customer expectations. Surpasses usual demands of job to accomplish resolution of patient/customer problems.
  2. Actively promotes collaboration and strives to achieve team objectives and common goals. Contributes to the success of the team by helping others and seeking help from appropriate sources to accomplish tasks.  Presents the full truth at all times.    
2:  Demonstrates acceptable level of work habits behavior.
  1. Adheres to work schedule.
  2. Follows work rules, policies and procedures.
  3. Dresses appropriately for work area. Keeps personal calls/visits to a minimum.  Avoids making false, malicious, abusive or threatening statements to or about employees, management or the organization.  Maintains confidentiality and follows safe working procedures.
3:  Demonstrates acceptable level of patient safety and privacy.
  1. Follows Patient Safety guidelines, organizational policies and procedures, professional standards of care, best practices, and regulatory requirements related to patient care quality.
  2. Follows HIPAA & PHI guidelines related to patients care.
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