Remote Behavioral Health Call Center Agent (Part-Time)

Greenville, NC 27858

Posted: 07/11/2024 Employment Type: Part Time Industry: Customer Service Job Number: 624 Pay Rate: $16.00/hour

Job Description

Established Eastern, NC employer is seeking experienced contract,  PART TIME Call Center Agents.  

$16.00/hour

This non-clinical position will receive and transfer calls appropriately in high volume. The position’s primary responsibility is to answer inbound calls and assist callers by connecting them to the appropriate party, sharing information, providing technical assistance, answering questions and handling and/or resolving complaints.

The CSR is often the first interaction and must respond to the caller’s needs in a professional service-oriented manner while maintaining a high level of customer/client satisfaction.

  • Prior experience in a call center setting is required a behavioral health experience is preferred.
  • This position is temporary and will work ONLY Monday-Wednesday, 8:30 a.m. – 5:00 p.m., OR Wednesday-Friday, 11:30 a.m. - 8:00 p.m.
  • Position is currently remote, and the person must have a work environment that is free from interruptions. Candidates must live within the company's service area in Eastern, NC. 
  • Contract need, lasting 12 months with possibility of an extension. 

#neasepersonnel #nowhiring #parttime #greenvillencjobs

Job Requirements

  • Prior experience in a call center setting is required a behavioral health experience is preferred.
  • CBC and Drug Screen will be a part of the pre-employment screening. 
  • MUST have the ability to work distraction free from home and on a PART TIME SCHEDULE. Monday-Wednesday, OR Wednesday-Friday. Please let us know if you have a preference.  

** Candidates must live within the company's service area in Eastern, NC. ** 

Additional Information

Interested candidates will have to be available for the following set work schedule: 

Monday-Wednesday, 8:30 a.m. – 5:00 p.m. OR Wednesday-Friday, 11:30 a.m. - 8:00 p.m.

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