Remote Behavioral Health Call Center Agents (Full-Time)

Greenville, NC 27858

Posted: 07/12/2024 Employment Type: Temporary Industry: Customer Service Job Number: 625 Pay Rate: $16.00/hour

Job Description

Established company in Greenville, who is focused on excellent customer service, is looking for contract FULL TIME Call Center Agents!  

This non-clinical position will receive and transfer calls appropriately in high volume. The position’s primary responsibility is to answer inbound calls and assist callers by connecting them to the appropriate party, sharing information, providing technical assistance, answering questions and handling and/or resolving complaints.

The CSR is often the first interaction and must respond to the caller’s needs in a professional service-oriented manner while maintaining a high level of customer/client satisfaction.

  • Prior experience in a call center setting is required, a medical or behavioral health experience is preferred.
  • This position is temporary and will work Monday-Friday, 8:30 a.m. – 5:00 p.m., OR 9:30 a.m. - 6:00 p.m.
  • Position is currently remote, and the person must have a work environment that is free from interruptions.
  • Contract need, lasting 12 months with possibility of an extension. 

#neasepersonnel #nowhiring #greenvillencjobs #staffingagency #callcenter

Job Requirements

  • Prior experience in a call center setting is required a behavioral health experience is preferred.
  • CBC and Drug Screen will be a part of the pre-employment screening. 
  • MUST have the ability to work distraction free from home and on a FULL TIME SCHEDULE. Monday-Friday, 8:30 a.m. – 5:00 p.m., OR 9:30 a.m. - 6:00 p.m.

Additional Information

  • Position is currently remote, and the person must have a work environment that is free from interruptions.
  • Contract need, lasting 12 months with possibility of an extension
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